Refund policy
Right of Withdrawal / Refund Policy
Please note: All items in this shop are digital products.
According to EU consumer protection law, digital content that is not supplied on a physical medium is exempt from the right of withdrawal once the purchase is completed and the files are made available.
By purchasing our digital products, you acknowledge and agree that:
• The right of withdrawal expires at the moment of purchase, since the product is considered delivered immediately.
• No cancellations, returns, or refunds are possible, even if the files have not yet been downloaded.
• If you experience any issues with your order (e.g. file not opening, wrong file provided), please contact us directly. We will be happy to assist and make sure you receive the correct files.